Support

Start and open a document

Create a new canvas from the welcome screen or document browser. Open an existing layered .mpaint document from Finder or Files. Import adds a user-selected image as a layer in the current document.

Save layers or export an image

• Use Save a Copy or Save As to keep layers, editable text and shapes, document units, DPI, and print settings in an .mpaint document.
• Use Export when you need a flattened image. Available formats depend on formats supported by the current operating system; PNG, JPEG, and TIFF are the dependable common choices.

Import on iPad

The import menu offers Files, Photo Library, Camera, and Scan Document. Each action starts only when you choose it. If an iCloud file has not downloaded, open it in Files first, wait for the download to finish, and then import it again.

Layers, processing, and printing

Destructive adjustments and effects apply only to the selected, unlocked raster layer and respect the active selection. Add an adjustment layer for a non-destructive result. Print Preview shows page layout before macOS or iPadOS opens its system print flow.

If a large document feels slow

• Let an import or full-resolution effect finish before starting another operation.
• Save the layered document before applying a costly effect.
• Close other memory-heavy apps and retry with fewer simultaneously visible layers.
• When contacting support, include device model, OS version, image dimensions, layer count, and the exact action that was slow or failed. Do not send private artwork unless you choose to.

Contact

Email wedontneed@gmail.com. Please state whether you use Miyu Paint for Mac or Miyu Paint Canvas for iPad, plus the app version and build number shown by the system.